Shipping policy

Shipping Policy

Thank you for supporting our candle business! We’re committed to delivering high-quality products in a timely and reliable manner. Please review our shipping policy below:

Processing Time

All orders are processed within 2 to 3 business days (excluding weekends and holidays) after receiving your order confirmation email. You will receive a notification when your order has been shipped.

Please note: During high-volume periods (e.g., holidays or special promotions), processing times may be slightly extended. We appreciate your patience.

Shipping Time & Rates

We currently offer standard shipping on all orders within the United States.

• Estimated delivery time: 5 to 7 business days after processing

• Shipping rates: Calculated at checkout based on your location and order weight

Once your order is shipped, you will receive a tracking number to monitor its journey.

Shipping Carriers

We primarily use trusted carriers such as USPS, UPS, or FedEx depending on the best option for your delivery location.

Delivery Issues

If you experience any issues with your delivery—such as delays, lost packages, or damage—please contact us promptly at [your email or phone number], and we will work with the carrier to resolve the issue.

Shipping Restrictions

At this time, we only ship within the United States. We do not ship to P.O. Boxes, APO/FPO addresses, or internationally.